Shipping policy

Last updated: November 3, 2026

Where we ship

Lampvale ships to addresses in all 50 U.S. states and Washington, D.C. We do not currently ship to U.S. territories or outside the United States. Deliveries to Alaska, Hawaii, and APO/FPO/DPO addresses may take longer than the estimates below.

Shipping cost

Standard shipping is free on all orders.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 2 PM Pacific Time are processed the next business day.

Delivery time

Most orders arrive within 5–8 business days after processing. Delivery times are estimates and can be affected by carrier delays, weather, or peak seasons.

Multiple packages

Orders with more than one item may ship from different locations and arrive in separate packages on different days. You will receive tracking for each package.

Tracking

When your order ships, we email you a tracking number. You can also track your order from your order status page.

Address accuracy

Please make sure your shipping address, apartment or unit number, and phone number are correct. We are not responsible for delays or losses caused by an incorrect address. If you notice an error, contact us within 12 hours of placing your order.

Lost or damaged packages

If tracking shows delivered but you cannot find your package, please check with neighbors and your building's mail area, then contact us within 7 days. If your item arrives damaged, email photos of the item and packaging within 7 days of delivery and we will arrange a replacement or refund.

Questions

Email support@lampvale.com and we will reply within 1 business day.